# Annie reads Linear now

Forty minutes paging Linear to confirm a returning customer report was the same bug we'd half-shipped a fix for in February. The Linear integration went GA May 13, and Annie pulled both tickets, the linked PR, and the stalled action in twenty-three seconds.

Author: Louis Fradin

Published: 2026-05-13

Source: https://anyshift.io/blog/annie-reads-linear

A customer flagged Terraform state drift on tagged buckets last Thursday. The symptom rang a bell, we'd seen something like it in February, but I couldn't find the ticket. Linear's search returned six pages with "terraform" in the title and none of them obviously matched. The closest hit was an Annie investigation report attached as a comment two months ago, not the parent ticket. I gave up after forty minutes and asked Jean, who pointed me at the right project, which I would not have guessed.

This morning, with the Linear integration GA, I asked Annie the same question.

Twenty-three seconds.

She returned `BACK-512`, "Terraform state import drifts on tagged buckets," filed by Roxane on 2026-02-14, with the linked PR (`anyshift-backend#1881`) that landed half the fix, and the two-line tail of the description noting the second half was punted to next quarter. She also surfaced the comment thread where Jean flagged the same drift pattern returning three weeks after the partial fix. The current customer report is the second recurrence, not the first.

## The hardest thing to find in a ticket tracker is the right ticket

Linear's search is fine for titles and exact strings. It is bad at body-text recall, particularly for the kind of half-remembered detail you actually need ("the one where the import drifted but only on tagged resources"). I'd searched the producer team's project when the original ticket had been filed against the consumer team. Annie picked it off the body, without me knowing where to look.

The next time Linear ships an integration feature, Annie has it without us touching `agent-gateway`. We built the credential bridge once.

*Setup: [docs.anyshift.io/integration/linear](https://docs.anyshift.io/integration/linear)*